8/18/2015

CenturyLink sends great offer to ineligible cusotmer

This recent post on Consumerist about CenturyLink mailing an offer to an ineligible customer with prior issues is a reminder that all companies should have and maintain a Do Not Solicit list.  The list should include who request opt-out as well as unusual situations like Seth’s.  Use it for both email and snail mail. 

Lesson: Save yourself some embarrassment -- have a marketing opt-out list.  Maintain it and update it frequently.