|Two, two packages in one|
I recently received not one but two solicitations for the . The pieces were addressed exactly the same to me. The lack of removing duplicate names is a classic for .
|Is this a side effect of the Continental / United merger?|
The inside flap of the shows my mileage balance -- a prudent and creative method of demonstrating the potential of the credit card by showing how many miles I can get for acquiring the credit card. However, in this case, the difference between the two mailers also suggests why I received two of them. One reflects my miles balance on my legacy Continental OnePass account while the other reflects my balance on a legacy United MileagePlus account.
The man holding the credit card on the mailer I received appears to be African-American while the man holding the credit card on the , billboards, and TV ads look like a young Jeff Goldblum. Why the difference? Did Chase attempt to appeal to a presumed heritage based on the fact that my last name is Davis? If so, that would be a Fail for & because I don’t fit the racial profile.
|Chase Bank appeals to an incorrect racial profile -- twice.|