Showing posts with label restaurants. Show all posts
Showing posts with label restaurants. Show all posts

5/25/2023

Chart House: Mom doesn't like it when you're late

This email from Chart House restaurant merits a Fail for Timing.

Offer for May 8 - 14
Sent May 14, 3:05 pm

If someone takes their mother out to dinner, they plan ahead. It is not a spur of the moment decision. The email should have been sent on May 7 or 8.


Lesson:
An offer for Mother's Day should be sent days prior to Mother's Day, not on Mother's Day afternoon.